Thank you for choosing FLARMOR as your retailer. Your pleasure is important to us, and we want to ensure a great experience for you. To understand our standards for returns and refunds, please read this policy carefully.
Return Policy:
We have a return policy to give you a simple procedure for returning goods that don't meet your expectations or are damaged upon delivery. You have 30 days from the date of purchase to initiate a return or exchange.
Return Process:
Follow these steps to initiate a return:
- Contact our customer support team at sale@flarmor.com to inform them about the return.
- Provide your order details and reason for the return.
- You will get instructions on how to ship the item back to our warehouse once approved. (Warehouse address - 1401 Pennsylvania Ave, Wilmington, DE 19806, United States)
Terms & Conditions for Returns:
- Only items returned within 30 days of the original purchase date are eligible to accept.
- The item should be unused and in its original packing.
- All returns must include a valid receipt or other evidence of purchase.
- We reserve the right to reject returns that do not meet the specified conditions.
Good To Know: When shipping an item valued at over $75, it is advisable to opt for a trackable shipping service or acquire shipping insurance. We cannot assure you that we will receive your returned item.
Non-Applicable Return Conditions:
The following conditions will disqualify your return:
- Items returned after 30 days from the purchase date.
- Products that have been used or are not in their original condition.
- Items without a valid receipt or proof of purchase.
- Damaged items due to customer mishandling or negligence.
Refunds:
- Once we receive and inspect your return, we will process your refund.
- The credit will be automatically applied to your original payment method or credit card within a certain number of days, as per your payment provider's policies.
Contact Us:
For any further assistance regarding returns or refunds, please contact our customer support team at sale@flarmor.com.
