Return and Refund Policy

Thank you for choosing FLARMOR as your retailer. Your pleasure is important to us, and we want to ensure a great experience for you. To understand our standards for returns and refunds, please read this policy carefully.

Return Policy:

We have a return policy to give you a simple procedure for returning goods that don't meet your expectations or are damaged upon delivery. You have 30 days from the date of purchase to initiate a return or exchange.

Return Process:

Follow these steps to initiate a return:

  • Contact our customer support team at sale@flarmor.com to inform them about the return.
  • Provide your order details and reason for the return.
  • You will get instructions on how to ship the item back to our warehouse once approved. (Warehouse address - 1401 Pennsylvania Ave, Wilmington, DE 19806, United States)

Terms & Conditions for Returns:

  • Only items returned within 30 days of the original purchase date are eligible to accept.
  • The item should be unused and in its original packing.
  • All returns must include a valid receipt or other evidence of purchase.
  • We reserve the right to reject returns that do not meet the specified conditions.

Good To Know: When shipping an item valued at over $75, it is advisable to opt for a trackable shipping service or acquire shipping insurance. We cannot assure you that we will receive your returned item.

Non-Applicable Return Conditions:

The following conditions will disqualify your return:

  • Items returned after 30 days from the purchase date.
  • Products that have been used or are not in their original condition.
  • Items without a valid receipt or proof of purchase.
  • Damaged items due to customer mishandling or negligence.

Refunds:

  • Once we receive and inspect your return, we will process your refund. 
  • The credit will be automatically applied to your original payment method or credit card within a certain number of days, as per your payment provider's policies.

Contact Us:

For any further assistance regarding returns or refunds, please contact our customer support team at sale@flarmor.com.